How can we help?

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Why are delivery windows unavailable in my area?

We may be experiencing higher-than-usual order volume which impacts available delivery windows.* As we continue to hire more shoppers in your area, we are hopeful that you will see more delivery windows available. Thank you for your patience as we work to give you the best experience possible! 

If you have any questions, contact our support staff via email at support@shipt.com. Due to increased volume, our current response time is 3 - 4 days. 



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