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What items are you restricted from delivering?

Due to legal restrictions, there are several items we cannot deliver at this time including but not limited to:

  • Tobacco products
  • Cannabis, CBD, and/or hemp-derived products including but not limited to oils, tinctures, and topical products
  • Any over-the-counter medication that contains pseudoephedrine
  • Lottery tickets
  • Movie tickets
  • Toll passes
  • Large pieces of furniture
  • Propane tanks over 20 pounds
  • Guns and ammunition
  • Dry ice
  • Fireworks and sparklers
  • Gift cards
  • Items from in-store vendors such as Starbucks or Target Café
  • Live animals such as fish, birds, or hamsters
    • Live insects such as crickets and mealworms from PetSmart can be delivered
  • Prescription medications
  • Certain heavy items*
  • Alcohol, including non-alcoholic beer, wine, and bitters **
  • Energy drinks***


*Certain products may have quantity limits due to their weight

 **Alcohol delivery is only available in select markets. If alcohol is available in your area, it must be ordered through the catalog, you must agree to certain terms and conditions at checkout, and you must present your shopper with a valid ID to be scanned at delivery. Alcohol cannot be purchased as a special request. 

***Shoppers will not be able to deliver energy drinks with Shipt in the Palmdale/Lancaster CA metro only because the law puts an age restriction on energy drink delivery, and Shipt's platform cannot support ID verification for this product at this time.


Last updated on August 17th, 2026

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