Welcome to the Member Hub

Your one stop shop for helpful FAQs on placing orders with Shipt

Signing up to shop or deliver with Shipt

How can I sign up to be a Shopper with Shipt?
Can I choose the area in which I shop?
Can I lose access to the shopper app?
Does it cost anything to start shopping with Shipt?
How can I contact the Shopper Onboarding team?
How do shoppers get paid?
How does shopping with Shipt work?
Where can I learn how to be a shopper?
Is there a minimum number of orders I have to take per week? Per month?
How do shoppers with Shipt file taxes?
What if I need to take time off, or a long break? Will I be able to do that and then come back to work?
What perks are available to shoppers with Shipt?
What should I do if I'm in a car accident while I'm on the way to shop or deliver an order?
Where can I find more shopper resources?
Where can I purchase Shipt merch?
Will I get reimbursed for mileage?
I signed up for an area that does not have current availability. Is there an opportunity for me to change and/or sign up for another area?
Why is my Shopper Signup screen grayed out? Did I do something wrong?
Can I sign up to be a driver?
What are the details regarding Shipt's background check?
Can I drive someone else's car while shopping with Shipt?
Can I sign up a second time for a different area?
How long will it be before I can begin shopping?
How will I know when there are more shopper or driver openings available?
I can't complete the sign-up process to become a shopper
Is there a way to see if areas are in need of shoppers?
What are the requirements to become a shopper?
What do I need to successfully sign up to shop and deliver?
What does Shipt look for in a shopper?
When will I hear back once I sign up?
Why might there be a waiting period before I can start shopping?

Can't find what you're looking for?