Can I request that my order be delivered early?

Related questions:

• What do I do if my order isn't claimed by a shopper?

  • If an unexpected need arises and we have to reschedule your order, we’ll automatically reschedule your order for the next available delivery window.  

    If the new delivery window doesn’t work with your schedule, you can give us a call at 205-502-2500 or join Live Chat and reschedule for a date and time that works better for you. That way, we can get to work if you select the next hour as your preferred delivery window. 

    If you need more time to reschedule your order for a future date and time that works better for you, please let us know and we will be happy to help! 

    Was this article helpful?

    99

• If I just want one BOGO item, will you still honor the price?

  • Yes! You will be able to choose the quantity of the item in the app.
    
    Please note: If you are ordering in Florida, law requires you to purchase two items to receive the BOGO price.

    Was this article helpful?

    443

• What if I can’t find something I want in the app?

  • No worries! If you do not see an item in the app or have something unusual for us to pick up for you, use the Special Request option.

    Be as detailed as possible with brand, size, flavor and other descriptors that will help your shopper identify exactly the item you want. 

    Please note, any special requests will display a $6 price as a placeholder. The actual price of the item will be reflected in the digital receipt you are emailed upon delivery. 

    Our Shoppers are happy to deliver special items for you whenever possible!

    Was this article helpful?

    731

• What days and times can I get groceries delivered?

  • We deliver 7 days a week with the exception of certain holidays. If the store is open, we will deliver to you!

    Was this article helpful?

    537