Can I place a pickup order with Shipt?

Related questions:

• When can you schedule a delivery?

  • Members can place an order for same-day delivery at their convenience. Delivery windows are determined by shopper availability, and the next available window will be listed in the Shipt app when you create your order. Depending on your area and the retailer you select, you may see options for either a 1-hour delivery window a 2-hour delivery window, or a 4-hour delivery window. You may also have the option to select an express or priority delivery window for an additional fee. For more information about express and priority fees, click here.

    Shoppers with Shipt are available whenever the store is open. For some stores, that means you can get delivery 24 hours a day!

    
    

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• Do shoppers accept tips?

  • Tips are not required but are greatly appreciated. Show your shopper some love and appreciation by tipping any amount of your choice! You may tip in cash or within the app after you receive your delivery and 100% of your tip will go to the shopper.*
    *Note: Shipt credits and Shipt gift cards cannot be used for shopper tips. 

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• How do I cancel my membership?

  • You can cancel at any time by reviewing your subscription information through your Shipt account.

    1. Log into your account at shipt.com/login or via the Shipt mobile app.
    2. Tap Account.
    3. Tap Shipt Membership Profile.
    4. At the bottom, tap How to cancel my membership.
    5. Tap Yes, cancel membership.

    If you'd prefer to cancel your membership placed through Shipt by contacting our customer support team, you can call our dedicated line at (205) 259-7798 between 6 a.m. - 8 p.m. CT.

    If you've signed up for a Shipt membership through Target, you can cancel your membership through the Target app. If you still need assistance, please contact Target Guest Services at 1-800-591-3869 and they will be happy to help. 

    A confirmation email will be sent to the email address associated with your Shipt account as soon as your cancellation has been completed.

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• How are your prices determined?

  • It's super simple! The price you see in the Shipt app is the price you pay.

    For Target Circle 360 members, there will be no markups (excluding select alcohol retailers and items)* when placing orders in the Shipt app!

    For non-Target Circle 360 members, Shipt prices will vary slightly from in-store prices to help cover the costs of picking, packing, and processing. For example, a loaf of Wonderbread costs $2.29 in the store and $2.59 when you purchase it through Shipt. Without a Target Circle 360 membership, you can expect to pay about $5 more using Shipt than you would on a $35 order purchased in the store yourself, excluding delivery fees.

    Shipt and Target Circle 360 members will get unlimited delivery on all orders over $35!** If you do not have a Shipt or Target Circle 360 membership, a delivery fee will be added at checkout to help cover the costs of shopping and delivery.

    *Offer valid for Target Circle 360™ members only. Now through December 2026. Pricing is generally based on information from retailers, including alcohol pricing. "No Markups" means product prices are generally the same as in-store, except alcohol. Alcohol prices, and prices on non-alcohol items where alcohol is predominantly sold, are generally not the same as in-store. Pricing and availability is subject to change without notice, delays, data limitations, adjustments, and/or errors. In-store deals may not apply.

    **Deliveries under $35 with a Shipt or Target Circle 360 membership will incur a $7 fee. Non-Target Circle 360 members may also see a service fee at checkout. One-time deliveries, without a membership, will incur both a service fee and a delivery fee, shown at checkout. Orders with alcohol (where available) may incur a $7 alcohol fee.

    
    

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