Please contact us and we will reply as soon as possible.
Hello! Shipt is an app that provides grocery and alcohol* delivery from your local store via a local community of reliable shoppers. Become a member, order from your phone or computer, and we'll bring your order straight to the location requested.
Eliminate trips to the store, and save time! We can't wait for you to experience the #shiptlife!
*Alcohol delivery available with select partners in some cities. Please see “Can I order alcohol?” for more details.
You can order your groceries online or using the Shipt app!
After you have signed up for a membership open the Shipt app on your phone or desktop. Then, select your items, choose a payment option, pick a delivery time, and place your order!
Want to know if Shipt can deliver to you?
Check out our coverage map here.
Enter your zip code above the map to see what stores we serve in your area!
We’re working very hard to expand quickly!
If your city is not yet covered, you can sign up for our Launch Alerts, and we’ll let you know when Shipt becomes available in your area.
Click here to enter your email and zip code and sign up for the Launch Alerts.
We collect the zip code data to determine which areas want Shipt the most!
Sure, just download the app and sign up for an account. You won't be able to place an order until you purchase a membership but you can browse to your heart's content!
If you prefer to browse on desktop, simply go to shipt.com/shop and sign up for an account.
Most of the 40,000+ items in the store are available in the app.
If you don't see something you are looking for, add a custom request with details about the item and your Shipt Shopper will be happy to deliver it to you!
We offer alcohol delivery in select cities from a variety of retailers! If you are in the coverage area for this service, beer, wine, and spirits may be available for delivery. A $7 delivery fee may be applied to alcohol orders from select retailers. Please note that you must be 21 or older with a valid ID to place or receive an alcohol order. For a complete explanation of our alcohol policy, please see our terms of service.
Yes! Click here to purchase a gift membership.
Get a $10 credit every time you refer a friend to Shipt.* They'll also save $10 on annual membership ($89, reg. $99).
To refer friends in the app, click Get $10 in the account section to share your referral link with others.
You can also visit shipt.com/referral to share Shipt with your friends.
*$10 credit will be added to your account once your referral has been a member for 30 days and completes their first purchase. Credit expires 90 days after qualifying order is placed.
Yay! We can't wait for you to join the Shipt Shopper team! You can apply here. 😃
Our amazing team is always growing! Check out our career page for current opportunities.
We are based in Birmingham, AL, where we were founded. We love our Magic City!
We also have an office in the heart of San Francisco, CA.
Sadly, we do not. We only offer grocery and alcohol delivery at this time.
We have multiple ways you can contact us!
You can contact our support team via live chat on our webpage, email us at support@shipt.com, or call us at (205) 502-2500.
We also offer the option to contact us using our Shipt app!
To contact us via LiveChat on our webpage:
To contact us using our Shipt app:
Our Terms and Conditions can be found here.