How can we help?

Done

How can I contact customer service?

We have multiple ways you can contact us!


You can contact our support team via Live Chat on our webpage. You can also email us at support@shipt.com or call us at (205) 502-2500.

We als
o offer the option to contact us using our Shipt app!


To contact us using our Shipt app:

  • Tap the account icon.
  • Select Help shown underneath your account information. A tab in your browser will be opened.
  • Open the new tab and tap the Live Chat button in the bottom right corner, then enter your name and email address.
  • Select Member Support, then Start Chatting.


Si desea asistencia en español, solo menciónelo una vez que se conecte con nosotros. Español está disponible de 7 am a 8 pm tiempo Centro.


Was this article helpful?