Yes! You can add a tip for your shopper at any point after your order has been delivered. You will also get a reminder to tip and rate your previous shopper the next time you log into your Shipt account.
After your tip is submitted, you'll have a limited amount of time to adjust it in the app. If you no longer see the option to adjust your tip, please reach out to Shipt Support.
To view your credit balance, navigate to your account page and tap Account, then Wallet. Your credit balance will be visible at the top of the page. Tap the arrow (>) to review your credit balance in detail. You’ll see a list of your total credits, any gift card balances, and your latest transactions.
Digital coupons may be offered on all retailers through Shipt, and they can be applied to your order with just one click! Each item can only qualify for one coupon and cannot be applied to multiple promos on Shipt (e.g. Spend, Get deals).
If a qualifying item is out of stock, the digital coupon will unfortunately not be applied. However, if a portion of the items are in stock, part of the coupon will still apply (e.g. If you use a Buy 2, get $2 coupon and there’s only 1 available, you will get $1 off). If an item was previously out of stock and added to a new order before the expiration date, the coupon will be automatically reapplied.
Shipt customers may have the opportunity to earn credits through a sale or promotion. To earn credits, spend the amount required by the promotion as listed in the app or website. A progress bar will appear at the top of the screen, as pictured below, to help you track your progress once you start adding qualifying products to your cart. Any credits you earn will be applied to your account once your order is fulfilled.
You can find promo offers in the app or listed every week in our Exclusive Savings email newsletter. You can also earn Shipt credits through membership offers and special promotions throughout the year.
If it's a Visa, or a similar reloadable gift card, then yes! At this time, store gift cards cannot be used towards Shipt orders.
Shipt gift cards can be redeemed in the Shipt app for Shipt credits which will automatically apply at checkout.
Otherwise, we can only accept debit or credit cards in the app.