Shipt Shoppers have total control over when they’d like to work, as well as which parts of their area they’d like to shop. Shipt Shoppers set their own schedules according to their busy lives! They shop for and deliver groceries to Shipt's members within a requested time frame. Scheduling, accepting orders, and shopping orders are all done through the Shipt Shopper app.

There is no cost to apply to become a Shipt Shopper. Once you become an approved Shipt Shopper, we will provide you with a Shipt card and a Shipt shirt at no cost.  

As a Shipt Shopper, you will be responsible for covering the cost of your gas, data usage, etc. However, as an independent contractor, you can file many of these as expenses when you do your taxes! Consult a tax professional for more information regarding these expenses. 

Shipt shoppers are independent contractors and are paid per order. Orders will be offered with an estimated pay based on the effort it takes to complete the order.

Payment is received via direct deposit every Friday for the work completed the previous Monday through Sunday. This will include pay for orders and 100% of any tips received.

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Absolutely! As an independent contractor, you have complete control over your schedule. If you want to take a break, be it for a short or long period of time, you can do that with no trouble. That flexibility is one of the many benefits of working as a Shipt Shopper!

You can! Shipt Shoppers choose the areas in which they are willing to deliver. When you apply, you select a large area called a “Metro” where you will be shopping. These are usually entire metropolitan areas.

 After you become a shopper, you can select areas called "Zones" within that metro to shop in. You will receive offers for orders that are in your zones, and can choose which of the orders you take as well!

There is no minimum requirement for the number of orders you have to accept per week, per month, or per year. Shipt Shoppers are independent contractors. As such, they choose how many orders to take!

Shipt Shoppers choose how many orders they will shop. Within the shopper app, Shipt Shoppers select the days, times, and areas in which they are able to shop. This schedule can be set same-day or up to a week in advance! Shoppers will receive offers for orders based on their scheduled availability and various ratings.

Shipt Shoppers purchase each order using a prepaid card provided by Shipt. This card will be funded with the amount of your order (plus a little more for unexpected extras) before your delivery window begins. When you go to check out, the money will already be on the card! 

New shoppers can expect to receive that card along with a Shipt Shopper shirt in their shopper Welcome Pack.  

Shipt does not withhold any taxes from our shoppers' weekly paychecks. 

As independent contractors, Shipt Shoppers are responsible for filing their own taxes.  Shipt will send a 1099 form to shoppers who earn above a certain amount at the end of the year.

At this time, Shipt does not reimburse for mileage. However, this can be tracked and filed with your taxes at the end of the year. Consult a tax professional for more information.

Unfortunately, they cannot.

Shipt Shopping is a solo enterprise. Shipt Shoppers may not bring anyone with them, including another approved Shipt Shopper. Only the approved Shipt Shopper who has claimed the order is permitted to shop for and deliver to the member.

At this time, we do not offer the option for members to request a specific shopper. The idea is that each shopper will provide the same excellent experience to all of our members!

For the safety of our community, we are currently implementing a new feature that defaults certain members' orders to be drop-off orders — these orders are to be dropped off at the member's door instead of handed off face-to-face.

Check the Order Notes section on the Order Details screen to see if a specific drop-off location was requested, and consider messaging the member when you are on your way to drop off their order to help them prepare for their order delivery.

Always confirm with the member that you are in the correct location with their order. A best practice is to also send a photo of the order at their door for proof of delivery. You can also choose to knock on the door or ring the doorbell to notify the member that their order has been delivered prior to walking away and sending the message.

If you need further assistance, contact our customer service team 24/7 via LiveChat on the app or via phone at (205) 502 2500.

Once you are approved, you will receive an invitation to join our Shipt Shopper Hub, which has lots of helpful information about getting started! You will also receive an invitation to an optional online course where you can learn more about using the Shipt Shopper app. If you have any questions that aren’t answered, you can contact our customer service team 24/7 via live chat on the app or via phone at (205) 502 2500.

Yes! If you would like to work with Shipt in a capacity other than as a shopper, please check out our careers page - https://www.shipt.com/careers/

At this time, the recruiting team is available exclusively via email. You can reach us at recruiting@shipt.com.