Where’s my receipt?

Related questions:

• Do shoppers accept tips?

  • Tips are not required but are greatly appreciated. Show your shopper some love and appreciation by tipping any amount of your choice! You may tip in cash or within the app after you receive your delivery and 100% of your tip will go to the shopper.*
    *Note: Shipt credits and Shipt gift cards cannot be used for shopper tips. 

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• Can I order alcohol?

  • We offer alcohol delivery in select cities from a variety of retailers. If you are in the coverage area for this service, beer, wine, and spirits may be available for delivery. A $7 delivery fee may be applied to alcohol orders from select retailers.
    
    Please note that you must be 21 or older with a valid ID to place or receive an alcohol order. Due to state and federal regulations, our shoppers are legally required to confirm the recipient of an order with alcohol is 21 or older by reviewing a valid ID at delivery, regardless of the recipient's apparent age. The recipient must also sign for the delivery on the shopper's phone.

    We continually monitor, make accessible, and encourage shoppers to follow CDC recommendations. Protective equipment  (gloves, masks, and hand sanitizer) is readily available for all of our shoppers. We provide financial assistance to shoppers unable to shop due to a COVID‑19 diagnosis or quarantine order.

    While we understand concerns with this policy, ID scan and physical signature are still a requirement for alcohol delivery at this time.

    For a complete explanation of our alcohol policy, please see our terms of service.*
    *Note: Shipt and shoppers with Shipt are required to follow each state's specific laws and regulations for alcohol delivery, which may include order limits. If you have questions or need assistance with an order containing alcohol, you can contact Shipt Support through the Live Chat feature at the bottom of this screen or by calling (205) 502-2500.

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• Can I log in on my computer?

  • Of course! You can log in at our website, shipt.com, or click the link here.

    
    

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• How much is a Shipt membership?

  • You can get unlimited deliveries with a Monthly ($10.99/month) or a Yearly ($99/year) membership. You can shop as often as you want and delivery is free for all orders over $35.* 

    Not ready to commit? You can sign up for a 14-day free trial.**

    Either way, you’ll need an account to get started. Sign up here!
    *Note: Shipt membership fees and one-time delivery fees vary by market. Deliveries under $35 with a Shipt membership will incur a $7 fee. All orders with alcohol (where available) may incur a $7 alcohol fee.
    **Note: at the end of the trial period, your account will convert to the membership plan of your choice.

    
    

    
    

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