Where can I find your terms and conditions?

Related questions:

• Do shoppers accept tips?

  • Tips are not required but are greatly appreciated. Show your shopper some love and appreciation by tipping any amount of your choice! You may tip in cash or within the app after you receive your delivery and 100% of your tip will go to the shopper.

    Was this article helpful?

    15029

• Is my address in your coverage area?

  • We hope so! Click here and enter your zip code to see what stores we serve in your area.

    
    

    If we aren’t in your area yet, don’t worry! We are always expanding our service and hope to deliver to you soon. Enter your zip code and then email to be alerted when we launch in your area!

    
    

    Was this article helpful?

    1098

• How can I contact customer service?

  • We have multiple ways you can contact us!

    
    

    You can contact our support team via Live Chat on our webpage. You can also email us at support@shipt.com or call us at (205) 502-2500.
    
    We also offer the option to contact us using our Shipt app!

    
    

    To contact us using our Shipt app:

    • Tap the account icon.
    • Select Help shown underneath your account information. A tab in your browser will be opened.
    • Open the new tab and tap the Live Chat button in the bottom right corner, then enter your name and email address.
    • Select Member Support, then Start Chatting.

    
    

    Si desea asistencia en español, solo menciónelo una vez que se conecte con nosotros. Español está disponible de 7 am a 8 pm tiempo Centro.

    
    

    Was this article helpful?

    429