What if I don't have a cell phone or mobile device?

Related questions:

• How are your prices determined?

  • It's super simple! The price you see in the Shipt app is the price you pay.

    • If you're a Target Circle 360 member, there will be no markups (excluding select alcohol retailers and items)* when placing orders in the Target or Shipt app!
    • If you're not a Target Circle 360 member, Shipt prices will vary slightly from in-store prices to help cover the costs of picking, packing, and processing. For example, a loaf of Wonderbread costs $2.29 in the store and $2.59 when you purchase it through Shipt. Without a Target Circle 360 membership, you can expect to pay about $5 more using Shipt than you would on a $35 order purchased in the store yourself, excluding delivery fees.

    
    Shipt and Target Circle 360 members will get unlimited delivery on all orders over $35!** If you do not have a Shipt or Target Circle 360 membership, a delivery fee will be added at checkout to help cover the costs of shopping and delivery.

    *Offer valid for Target Circle 360™ members only. Now through December 2026. Pricing is generally based on information from retailers, including alcohol pricing. "No Markups" means product prices are generally the same as in-store, except alcohol. Alcohol prices, and prices on non-alcohol items where alcohol is predominantly sold, are generally not the same as in-store. Pricing and availability is subject to change without notice, delays, data limitations, adjustments, and/or errors. In-store deals may not apply.

    **Deliveries under $35 with a Shipt or Target Circle 360 membership will incur a $7 fee. Non-Target Circle 360 members may also see a service fee at checkout. One-time deliveries, without a membership, will incur both a service fee and a delivery fee, shown at checkout. Orders with alcohol (where available) may incur a $7 alcohol fee.

    
    

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• How much is a Shipt membership?

  • You can get unlimited deliveries with a Monthly ($10.99/month) or a Yearly ($99/year) membership. You can shop as often as you want and delivery is free for all orders over $35.* 

    Not ready to commit? Sign up for a 14-day free trial.**

    Either way, you’ll need an account to get started. Sign up here!
    
    *Note: Shipt membership fees and one-time delivery fees vary by market. Deliveries under $35 with a Shipt membership will incur a $7 fee. All orders with alcohol (where available) may incur a $7 alcohol fee.
    **Note: at the end of the trial period, your account will convert to the membership plan of your choice.

    
    

    
    

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• Where can I learn how to be a shopper?

  • Once you are activated as a shopper, check out our Shopper Hub, which has lots of helpful information about getting started! You can also choose to complete an optional online course, where you can learn more about using the shopper app. If you have any questions that aren’t answered, you can contact Shipt Support 24/7 via live chat on the app or via phone at (205) 502 2500. 

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• I downloaded the app and purchased a membership, why am I having trouble logging in?

  • If you are receiving an invalid credentials message when you attempt to log in, try resetting your password first on our Password Reset page.

    If you need further assistance, you can contact Shipt Support 24/7 via live chat on our webpage, email at support@shipt.com, or phone at (205) 502-2500. We are always happy to help!

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