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How do I manage the users on my business profile?

Under your business profile go to Account then select Manage users. Current users will be listed with their name, email, and role.

To add a user: 

  • Tap Invite user.
  • Enter their email address and tap Send invite.
  • The invited user will receive an email with a link to View invite. Once they open the invite, they will tap Accept to be added to your business profile. Please note that invited users must have a Shipt account to be added to your business profile. 
  • If you’ve invited a user and they didn’t receive the email invite, ask them to check their spam folder. If they still don’t see it, send a new invite.

To remove a user:

  • Tap the delete icon next to the user’s name.

 

Last updated on October 9th, 2026

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