Will my shopper receive the entire tip or does some of it go to Shipt?

Related questions:

• Will my early tip be seen by shoppers?

  • No, your shopper will not see if you tipped early or the amount until 2 hours after they deliver your order.

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• How do I pay using my Shipt Credit?

  • Shipt credits are automatically applied to your next order.  At check out, you’ll see your credits appear in green in the breakdown of charges as Shipt Credit Applied.

    Please note that Shipt credits cannot be applied to delivery fees or converted to Shipt Passes. While Shipt credits can be applied to orders containing alcohol, they cannot be applied to alcohol* items. 
    
    

    
    

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    *You must be 21+ and have a valid ID to order and/or receive alcohol.

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• Can I tip in cash?

  • Yes, you can tip your shopper directly with cash when they deliver your order. 

    If you have any questions or concerns, you're welcome to give us a call at 205-502-2500 or join LiveChat and we'll be happy to help! 

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• Can I use a gift card?

  • If it's a Visa or a similar reloadable gift card, then yes!

    Otherwise, we can only accept debit or credit cards in the app.

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