Why is there a prompt to add a tip before checkout?

Related questions:

• How do I check my credit amount?

  • There are two ways to check your credit amount:

    
    

    Select Account in the top right corner of your app. Directly underneath your account information, you will see your Available Credit listed.

    
    

    Alternatively, add the items you’d like to order to your cart and proceed to checkout. At the end of checkout, you will see your credit balance listed in green as Shipt Credit Applied, and the dollar amount will automatically deduct from your total.

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• How do I earn Shipt credits?

  • Shipt customers may have the opportunity to earn credits through a sale or promotion. To earn credits, spend the amount required by the promotion as listed in the app or website. A progress bar will appear at the top of the screen, as pictured below, to help you track your progress once you start adding qualifying products to your cart. Any credits you earn will be applied to your account once your order is fulfilled.

    

    You can find promo offers in the app or listed every week in our Exclusive Savings email newsletter. You can also earn Shipt credits through our referral program, membership offers, and special promotions throughout the year.

    
    

    
    

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• Is tipping required?

  • No, tipping is an optional way to recognize stellar shoppers for all they do to provide great service. 100% of your tips go directly to your shopper after they complete your order.

    If you have any questions or concerns about your tip, please give us a call at 205-502-2500 or join LiveChat and we'll be happy to help! 

    
    

    
    

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• What forms of payment do you accept?

  • We currently accept all major US credit and debit cards, including reloadable gift cards. To be used through Shipt, these cards must have a three-digit CVC code, usually located on the back of the card.

    Target Circle Mastercard can be used to purchase items, and the 5% discount will be applied to Shipt purchases.*

    At this time, Shipt is unable to accept store gift cards or EBT cards - we apologize for the inconvenience. 

    *Note: The Target Cirlce Mastercard 5% discount does not apply to the purchase of Shipt memberships, alcohol items, or orders placed for other retailers. 

    
    

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