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What are Substitution Instructions?

When you place your order, you will be able to select your Substitution Instructions  for items that are out of stock in store. You are able to choose from the following substitution preferences:

  • Contact me so I can choose: Your shopper will ask you about each item that is out of stock and offer substitutions suggestions. 
  • Choose for me: Your shopper will use their best judgement to find a good substitute if your selected item is unavailable. They will only contact you as needed.
  • Do not substitute: If an item is out of stock, your shopper will not look for substitutes. 

The default option is for your shopper to contact you for out of stock items. If you do not wish to be contacted, please select the appropriate preference.

Last updated on August 21st, 2020

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