Can I reschedule my order?
To reschedule your order, navigate to your Orders page in the app. Next, select the new date and time for your order.
If your order is rescheduled by Shipt, you'll receive a text message with the new delivery window. If this new time does not work for you, tap the link in the text to select a new delivery time or follow the instructions above.
If you need additional assistance, please give us a call at 205-502-2500 or reach out via Live Chat and we will be happy to help!
