Is there a minimum purchase amount for orders?

Related questions:

• What items are you restricted from delivering?

  • Due to legal restrictions, there are several items we cannot deliver at this time including but not limited to:

    • Tobacco products
    • Cannabis, CBD, and/or hemp-derived products including but not limited to oils, tinctures, and topical products
    • Any over-the-counter medication that contains pseudoephedrine
    • Lottery tickets
    • Movie tickets
    • Toll passes
    • Large pieces of furniture
    • Certain heavy items*
    • Propane tanks over 20 pounds
    • Guns and ammunition
    • Dry ice
    • Fireworks and sparklers
    • Gift cards
    • Items from in-store vendors such as Starbucks or Target Café
    • Live animals such as fish, birds, or hamsters
      • Live insects such as crickets and mealworms from PetSmart can be delivered
    • Alcohol, including non-alcoholic beer and wine **
    • Prescription medications
    • Energy drinks***

    
    *Note: Certain products may have quantity limits due to their weight

     **Note: Alcohol delivery is only restricted in select markets.

    **Note: Shoppers will not be able to deliver energy drinks with Shipt in the Palmdale/Lancaster CA metro because the law puts an age restriction on energy drink delivery and Shipt's platform cannot support ID verification for this product at this time.

    
    

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• What if the store is out of something that I ordered?

  • At checkout, you will select your Substitution Instructions for how you would like your shopper to handle out of stock items. 

    • Contact me: Your shopper will ask you about every item that is out of stock and offer substitutions suggestions. 
    • Choose for me: The shopper will use their best judgement to find a good substitute if none are available. They will only contact you as needed.
    • Do not substitute: The shopper will not look for substitutes. 
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