Is my address in your coverage area?

Related questions:

• Do shoppers accept tips?

  • Yes! Tips are not required but are greatly appreciated. You can add a tip for your shopper at checkout, tip in cash at delivery, or add a tip after your order has been delivered by logging back into your Shipt account via the app or website.* 100% of your tip will go to your shopper.
    *Note: Shipt credits and Shipt gift cards cannot be used for shopper tips. 

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• How do I add things to my cart?

  • Easy! Find the item you want delivered, and tap the plus sign to add it to your cart. You can also click on the item to see a more detailed description, and then select the plus sign to add it to your cart. 

    When an item is in your cart, you will see a number in the bottom right-hand corner of the item image and on the cart icon in the top right-hand corner of the Shipt app or website. 

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• When can you schedule a delivery?

  • Members can place an order for same-day delivery at their convenience. Delivery windows are determined by shopper availability, and the next available window will be listed in the Shipt app when you create your order. Depending on your area and the retailer you select, you may see options for either a 1-hour delivery window, a 2-hour delivery window, or a 4-hour delivery window. You may also have the option to select an express or priority delivery window for an additional fee. For more information about express and priority fees, click here.

    Shoppers with Shipt are available whenever the store is open. For some stores, that means you can get delivery 24 hours a day!

    
    

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• Where’s my receipt?

  • Great question! You will receive an email confirmation with a digital receipt once your order is delivered.

    
    

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