How can we help?


How can I contact customer service?

We have multiple ways you can contact us!

You can contact our support team via Live Chat on our webpage. You can also email us at or call us at (205) 502-2500.

We als
o offer the option to contact us using our Shipt app!

To contact us using our Shipt app:

  • Tap the account icon.
  • Select Help shown underneath your account information. A tab in your browser will be opened.
  • Open the new tab and tap the Live Chat button in the bottom right corner, then enter your name and email address.
  • Select Member Support, then Start Chatting.

Si desea asistencia en español, solo menciónelo una vez que se conecte con nosotros. Español está disponible de 7 am a 8 pm tiempo Centro.

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