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How do I check my credit amount?

There are two ways to check your credit amount:

  1. Place an order and proceed to checkout. Your credit balance will be listed in green as Shipt Credit Applied, and the dollar amount will be automatically deducted from your total.

  2. Contact our 24/7 support team and we’ll be happy to confirm your credit balance – we’re available via live chat on the Shipt website, by email at, or by phone at (205) 502-2500.

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