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Related questions:

• Can I log in on my computer?

  • Of course! You can log in at our website, shipt.com, or click the link here.

    
    

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• Can I order alcohol?

  • We offer alcohol delivery in select cities from a variety of retailers. If you are in the coverage area for this service, beer, wine, and spirits may be available for delivery. A $7 delivery fee may be applied to alcohol orders from select retailers.

    Please note that you must be 21 or older with a valid ID to place or receive an alcohol order. Due to state and federal regulations, our shoppers are legally required to confirm the recipient of an order with alcohol is 21 or older by reviewing a valid ID at delivery, regardless of the recipient's apparent age. The recipient must also sign for the delivery on the shopper's phone.

    Valid Forms of ID:

    • Driver’s license or identification card* from any US state or Puerto Rico.
    • Temporary driver’s license or identification card with a photo and scannable barcode.
    • US passports**
    • US military IDs**

    
    Shipt will not be able to honor a request for alcohol on a “dry” order (an order that does not already include alcohol). If you'd like to have alcohol delivered after you've already placed a dry order, please place a new order for the alcohol.

    For a complete explanation of our alcohol policy, please see our terms of service.***

    
    *In North Carolina, out-of-state identification cards cannot be accepted as a form of ID. 

    **US passports and US military IDs cannot be scanned with the Shipt app, so they will need to be manually verified before completion of the order. 

    ***Shipt and shoppers with Shipt are required to follow each state's specific laws and regulations for alcohol delivery, which may include order limits. Alcohol delivery is prohibited to college campuses (including dormitories and other on-campus housing), military bases, correctional facilities, high schools, middle schools, elementary schools, daycare centers, places of worship, and ABC licensed premises. If you live in a zip code within proximity to a prohibited area, alcohol delivery may be restricted. If you have questions or need assistance with an order containing alcohol, you can contact Shipt Support through the Live Chat feature at the bottom of this screen or by calling (205) 502-2500.

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• How are your prices determined?

  • It's super simple! The price you see in the Shipt app is the price you pay.

    • If you're a Target Circle 360 member, there will be no markups (excluding select alcohol retailers and items)* when placing orders in the Target or Shipt app!
    • If you're not a Target Circle 360 member, Shipt prices will vary slightly from in-store prices to help cover the costs of picking, packing, and processing. For example, a loaf of Wonderbread costs $2.29 in the store and $2.59 when you purchase it through Shipt. Without a Target Circle 360 membership, you can expect to pay about $5 more using Shipt than you would on a $35 order purchased in the store yourself, excluding delivery fees.

    
    Shipt and Target Circle 360 members will get unlimited delivery on all orders over $35!** If you do not have a Shipt or Target Circle 360 membership, a delivery fee will be added at checkout to help cover the costs of shopping and delivery.

    *Offer valid for Target Circle 360™ members only. Now through December 2026. Pricing is generally based on information from retailers, including alcohol pricing. "No Markups" means product prices are generally the same as in-store, except alcohol. Alcohol prices, and prices on non-alcohol items where alcohol is predominantly sold, are generally not the same as in-store. Pricing and availability is subject to change without notice, delays, data limitations, adjustments, and/or errors. In-store deals may not apply.

    **Deliveries under $35 with a Shipt or Target Circle 360 membership will incur a $7 fee. Non-Target Circle 360 members may also see a service fee at checkout. One-time deliveries, without a membership, will incur both a service fee and a delivery fee, shown at checkout. Orders with alcohol (where available) may incur a $7 alcohol fee.

    
    

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• I downloaded the app and purchased a membership, why am I having trouble logging in?

  • If you are receiving an invalid credentials message when you attempt to log in, try resetting your password first on our Password Reset page.

    If you need further assistance, you can contact Shipt Support 24/7 via live chat on our webpage, email at support@shipt.com, or phone at (205) 502-2500. We are always happy to help!

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