Can I reschedule my order?

Related questions:

• How do I cancel my order?

  • You can cancel your order in the Shipt app anytime before your shopper starts shopping.

    • Tap Orders.
    • Tap the order you want to cancel.
    • Scroll to the bottom of the order.
    • Tap Cancel this order.

    
    If your shopper has already started shopping, please contact Shipt Support via Live Chat or give us a call at (205) 502-2500 for assistance.

    
    

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• What days and times can I get groceries delivered?

  • We deliver 7 days a week with the exception of certain holidays. If the store is open, we will deliver to you!

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• How can I order from my desktop computer or laptop?

  • You can visit our website here to order from your desktop computer or laptop! 

    For the best experience, we suggest you use our Shipt mobile app on your iPhone or Android device. 

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• How do I add things to my cart?

  • Easy! Find the item you want delivered, and tap the plus sign to add it to your cart. You can also click on the item to see a more detailed description, and then select the plus sign to add it to your cart. 

    When an item is in your cart, you will see a number in the bottom right-hand corner of the item image and on the cart icon in the top right-hand corner of the Shipt app or website. 

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