A Shipt credit is an in-app balance that will automatically be deducted from the next order you place with Shipt.* You will see this at checkout as Credit in the breakdown of charges for your order.
*Due to legal restrictions, Shipt credits cannot be applied toward the purchase of alcohol.
You can also review your current balance at any time by navigating to your Account page and tapping Wallet.
Unfortunately no, all payments must be made in the app with a debit or credit card.
You can view all of your itemized receipts on the Your Orders screen.
To view your credit balance, navigate to your account page and tap Account, then Wallet. Your credit balance will be visible at the top of the page. Tap the arrow (>) to review your credit balance in detail. You’ll see a list of your total credits, any gift card balances, and your latest transactions.
When you place an order through Shipt, your card will be temporarily authorized for the requested order total plus a small allowance for substitutions or special requests on your order. Once your order has been delivered, you will receive a digital receipt and will only be charged for the items you received.
If the final price for your order is more than the original checkout total, you may see the remaining balance captured on a second charge. This often results from price adjustments from special requests, items added after placing an order, or item substitutions.
In-app tips may also show up as a separate charge.
Shipt customers may have the opportunity to earn credits through a sale or promotion. To earn credits, spend the amount required by the promotion as listed in the app or website. A progress bar will appear at the top of the screen, as pictured below, to help you track your progress once you start adding qualifying products to your cart. Any credits you earn will be applied to your account once your order is fulfilled.
You can find promo offers in the app or listed every week in our Exclusive Savings email newsletter. You can also earn Shipt credits through membership offers and special promotions throughout the year.