In select metros, shoppers will be able to see your early tip before they claim the order. If you choose not to add an early tip shoppers will see an estimated tip based on various factors including your previous tipping history, order history, total items, and/or shopping trends before they claim the order.
You can adjust your early tip up to 2 hours after delivery.
Digital coupons may be offered through all retailers on Shipt, which you can apply to your order with just one click. They are exclusive e-commerce savings that may not reflect in-store deals, and vice versa.
A red box with dotted lines will display the coupon amount if an item is eligible for a coupon. This box will show in the cart as well.
Once the coupon is clicked, you will select Add to cart on the coupon popup. When a coupon's requirements are completely satisfied, it will show "-$__ applied at checkout."
Example: "-$2.00 applied at checkout"
There will also be a "Coupons" line on the Checkout screen.
Your delivery fee will be calculated before coupons are applied, so the full price of items will count toward the $35 free delivery minimum.
Coupons don’t affect shopper pay – they’re just another way to get more savings with Shipt.
To view your credit balance, navigate to your account page and tap Account, then Wallet. Your credit balance will be visible at the top of the page. Tap the arrow (>) to review your credit balance in detail. You’ll see a list of your total credits, any gift card balances, and your latest transactions.
A Shipt credit is an in-app balance that will automatically be deducted from the next order you place with Shipt.
You will see this at checkout as Shipt Credit Applied in the breakdown of charges for your order.
You can also review your current balance at any time by navigating to your Account page and tapping Wallet.
Due to legal restrictions, Shipt credits cannot be applied toward the purchase of alcohol.
Pre-tipping is an efficient way to order and tip at the same time while preventing additional steps after delivery to tip your shopper. This ensures your shopper gets their tip as soon as the order is completed!
If you would like to skip the pre-tip option, you're welcome to tip after the order is delivered. As always, tipping is optional and your shopper receives 100% of the tip you provide. If you have any questions or concerns, please give us a call at 205-502-2500 or join LiveChat and we will be happy to help!