Why might there be a waiting period before I can start shopping?

Related questions:

• Do shoppers accept tips?

  • Tips are not required but are greatly appreciated. Show your shopper some love and appreciation by tipping any amount of your choice! You may tip in cash or within the app after you receive your delivery and 100% of your tip will go to the shopper.*

    *Note: Shipt credits and Shipt gift cards cannot be used for shopper tips.

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• When can you schedule a delivery?

  • Members can place an order for same-day delivery at their convenience. Delivery windows are determined by shopper availability, and the next available window will be listed in the Shipt app when you create your order. Depending on the retailer, you may see options for either a 1-hour- delivery window, a 2-hour delivery window, or an all-day delivery window, meaning your shopper will deliver any time between the indicated hours, for example, 7 a.m. - 9 p.m. 

    Shoppers with Shipt are available whenever the store is open. For some stores that means you can get delivery 24 hours a day!

    
    

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• Can I purchase a membership as a gift?

  • Yes! Click here to purchase a membership as a gift.

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• Can I log in on my computer?

  • Of course! You can log in at our website, which can be found here.

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