What is a service fee?

Related questions:

• Do shoppers accept tips?

  • Tips are not required but are greatly appreciated. Show your shopper some love and appreciation by tipping any amount of your choice! You may tip in cash or within the app after you receive your delivery and 100% of your tip will go to the shopper.*
    *Note: Shipt credits and Shipt gift cards cannot be used for shopper tips. 

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• What is a pre-launch membership?

  • When Shipt launches in a new city, we offer a special grocery credit with our annual membership option! $25 in free groceries on us if you sign up before launch! YAY!

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• Do you have a delivery fee?

  • Delivery fees help cover the costs of fulfilling your order and will vary based on membership status and order total. Shipt members enjoy $0 delivery fees on all orders over $35. For member orders under $35, there is a $7 delivery fee. One-time deliveries without a membership have a $10 delivery fee.

    In areas where alcohol* delivery is available, a $7 delivery fee may be applied to alcohol orders from select retailers. 
    *You must be 21+ and have a valid ID to order or receive alcohol.

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• How much is a Shipt membership?

  • You can get unlimited deliveries with a Monthly ($10.99/month) or a Yearly ($99/year) membership. You can shop as often as you want and delivery is free for all orders over $35.* 

    Not ready to commit? You can sign up for a 14-day free trial.**

    Either way, you’ll need an account to get started. Sign up here!
    *Note: Shipt membership fees and one-time delivery fees vary by market. Deliveries under $35 with a Shipt membership will incur a $7 fee. All orders with alcohol (where available) may incur a $7 alcohol fee.
    **Note: at the end of the trial period, your account will convert to the membership plan of your choice.

    
    

    
    

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