Do you have a delivery fee?

Related questions:

• Can I add items to my order after I have placed it?

  • Yes! You can add items to your order up to one hour before your requested delivery window.

    To add an item through your app:

    • Select “Your Orders” from the menu.
    • Select the order.
    • Click “Add Item” or “Add Special Request”
    • Enter the item you want to add.
    • Save your updated order.

    Your Shopper will be notified that you have updated your order!

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• Can I have groceries delivered to family or friends?

  • Absolutely! We love that our members are so giving.

    You can send groceries to anyone as long as they're in the coverage area.

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• Do shoppers accept tips?

  • Tips are not required but are greatly appreciated. Show your shopper some love and appreciation by tipping any amount of your choice! You may tip in cash or within the app after you receive your delivery and 100% of your tip will go to the shopper.*

    *Note: Shipt credits and Shipt gift cards cannot be used for shopper tips.

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• How are your prices determined?

  • It's super simple! The price you see in the Shipt app is the price you pay.

    Shipt prices will vary slightly from store shelf prices to help cover the costs of picking, packing, and processing. For example, a loaf of Wonderbread costs $2.29 in the store and $2.59 to have it delivered to your door using Shipt. 

    Our members can expect to pay about $5 more using Shipt than they would on a $35 order purchased in the store themselves. 

    Shipt members will get unlimited delivery on all orders over $35!* If you do not have a Shipt membership, a delivery fee will be added at checkout to help cover the costs of shopping and delivery.

    *Note: Deliveries under $35 with a Shipt membership will incur a $7 fee and applicable service fees per order. One-time deliveries will incur both a service fee and a delivery fee, shown at checkout. All orders with alcohol (where available) may incur a $7 alcohol fee.

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