Tips are not required but are greatly appreciated. Show your shopper some love and appreciation by tipping any amount of your choice! You may tip in cash or within the app after you receive your delivery and 100% of your tip will go to the shopper.
*Note: Shipt membership fees and one-time delivery fees vary by market. Deliveries under $35 with a Shipt membership will incur a $7 fee. All orders with alcohol (where available) may incur a $7 alcohol fee.
It's super simple! The price you see in the Shipt app is the price you pay.
Shipt prices will vary slightly from in-store prices to help cover the costs of picking, packing, and processing. For example, a loaf of Wonderbread costs $2.29 in the store and $2.59 to have it delivered to your door using Shipt.
Our members can expect to pay about $5 more using Shipt than they would on a $35 order purchased in the store themselves.
Shipt members will get unlimited delivery on all orders over $35!* If you do not have a Shipt membership, a delivery fee will be added at checkout to help cover the costs of shopping and delivery.
*Note: Deliveries under $35 with a Shipt membership will incur a $7 fee and applicable service fees per order. One-time deliveries will incur both a service fee and a delivery fee, shown at checkout. All orders with alcohol (where available) may incur a $7 alcohol fee.
We’re sad to hear you want to end your membership!
You can cancel your membership at any time by reviewing your subscription through your Shipt account.
You can also contact us via email at firstname.lastname@example.org. Due to unusually high volume, our current response time is 3 - 4 days. Our team is working hard to respond to requests quickly and will provide you with a confirmation email as soon as possible.
Thank you for your patience as we continue to improve delivery availability and support response times.