Shipt is same-day delivery done right. Available in more than 5,000 US cities, Shipt connects customers with expert shoppers through a user-friendly app to deliver groceries, household essentials, and more from local stores in as soon as 1 hour.
All U.S. Visa consumer credit cardholders are eligible to receive a free Shipt membership! The free period of the membership term will vary based on the Visa consumer credit card that is used to enroll into the Shipt Offer for Visa consumer credit cardholders.
Visa Infinite credit cardholders are eligible for free delivery membership for up to 3 years or the length stated in the next section.
Visa Signature credit cardholders are eligible for free delivery membership for 3 months, then 50% off the monthly membership price for 9 months.
All other Visa consumer credit cardholders are eligible for free delivery membership for 1 month, then 50% off the monthly membership price for 3 months.
Cardholders may enroll their U.S-issued Visa consumer credit card into the offer from 9/17/2021 through 12/31/2024 (“Term”).
Cardholders enrolling during the Term with a qualifying Visa Infinite card receive a free Shipt membership for up to three (3) years from enrollment date and no less than twelve (12) months if enrolled by 12/31/2024.
Yes! When your existing membership expires, you’ll be eligible for a free renewal with your Visa credit card.
Visa Infinite credit cardholders will receive a complimentary extension of membership up to 3 years or the length stated in the question above.
Visa Signature credit cardholders will receive a complimentary 6-month extension of membership.
All other Visa consumer credit cardholders will receive a complimentary 3-month extension of membership.
Offer may only be redeemed once per unique card number by the primary cardholder or authorized user, whoever activates first.
Shipt members get access to unlimited deliveries from a variety of local stores. After the Shipt offer for Visa cardholders expires, members will be charged the then-current rate to continue receiving unlimited, same-day deliveries.
After you’ve signed up for a membership, open the Shipt app on your phone or desktop. Select from a list of local stores you’d like to shop from, then pick your items, choose a payment option, set a delivery time, and place your order.
There is no minimum, although orders under $35 are subject to a $7 delivery fee. Delivery is free for orders over $35 as part of a Shipt membership. Additional terms apply. To see a full list Offer Terms, visit shipt.com/offer-terms-for-visa.
Alcohol delivery is available in select areas and varies by retailer. You must be 21+ with a valid ID to order or receive alcohol. Shipt credits cannot be applied to alcohol items, and all alcohol orders may be subject to a $7 fee.
As of 9/17/2021 a Shipt membership costs $99 per year or $9.99 per month for U.S. Visa consumer credit cardholders. If Shipt changes the monthly or annual fee for a membership, Shipt will notify you and provide you with the opportunity to change your membership before it is renewed for another term.
I’m new to Shipt. How do I activate my offer?
Go to shipt.com/visa to create a Shipt account and activate your offer.
I’m already a Shipt member, how do I activate my offer?
You can activate your existing Shipt member benefits from the account section of our web and mobile apps, or any of the Visa promotional banners throughout the apps.
How can I update my account details (i.e. email, password, address, etc.)?
Click here to access your account settings and edit your details.
Where can I find the end date for my complimentary and/or discounted membership?
Click here to access your account settings. Under the Shipt and Visa logo, you’ll see a View Details button. Click that to see the timeline of your offer.
How can I cancel the Shipt offer on my Visa consumer credit card?
We’re sad to hear you want to end your membership!
You can cancel your membership at any time by reviewing your subscription through your Shipt account.
You can also contact us via email at firstname.lastname@example.org.
How do I enroll in this offer on Target.com?
If you signed up for Shipt at Target.com or Target, you will need to cancel your membership as we are unable to support the Visa promotion through Target. Please cancel your Target/Shipt account and sign up at shipt.com to take advantage of the Visa offer.
What happens if I use a different card to complete my order purchase on Shipt?
If you complete your order purchase with a payment method other than the Visa consumer credit card enrolled in this Shipt offer, you will be charged a $10 delivery fee. Switch back to the Visa consumer credit card used to enroll in the Shipt offer to receive free delivery on your next order over $35.
What happens if I use a different card to pay for my discounted Shipt membership as part of this offer?
If you change to another eligible Visa consumer credit card, your Shipt membership may change.
What happens if I have multiple cards saved on my profile?
You can have multiple cards saved on your account. Keep your Visa consumer credit card used to enroll in this Shipt offer set as your default payment method to ensure that you can receive free delivery on every order over $35.
My credit card was recently stolen or lost. I now have a new credit card number, what is going to happen to my benefit?
Don’t worry! In order to retain the benefit all you need to do is login to your Shipt account, change your enrolled card and update your payment information with a new qualifying Visa consumer credit card.
My credit card recently expired. I now have a new credit card number, what is going to happen to my benefit?
Don’t worry! To retain the benefit, all you need to do is login to your Shipt account and update your payment information with a new qualifying Visa consumer credit card.
Where can I find more information on using Shipt?
More information including how to order, how Shipt works, and other information can be found here.
I have a Visa consumer credit card but can’t activate my offer with Shipt. Who do I contact?
Call, livechat, or email Shipt support for assistance! Chat and phone are best for time-sensitive issues.
Something’s wrong with my order. Who do I contact?
Oh no! We’re sorry to hear that you had issues with your order. You can report an item issue through the Shipt app or website.
Log into your account and select "Orders."
Select the order that had an issue.
Find the item(s) you would like to report.
Select "Report issue."
When prompted, choose the issue reason.
This will automatically send an email to our support team. We will follow up with you via email within 24–48 hours.
Please note that there is a 7-day limitation for reporting issues on an order.
For immediate assistance, you can contact our support team by selecting Live Chat at the bottom of the page or by calling us at (205) 502-2500.