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Under your business profile go to Account then select Manage users. Current users will be listed with their name, email, and role.

To add a user:

  • Tap Invite user.

  • Enter their email address and tap Send invite.

  • The invited user will receive an email with a link to View invite. Once they open the invite, they will tap Accept to be added to your business profile. Please note that invited users must have a Shipt account to be added to your business profile.

  • If you’ve invited a user and they didn’t receive the email invite, ask them to check their spam folder. If they still don’t see it, send a new invite.


To remove a user:

  • Tap the delete icon next to the user’s name.

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