Can I drive someone else's car while shopping with Shipt?
You do not have to own the car you drive while shopping with Shipt. However, you do have to be insured on the policy that covers that car. If you are not an insured driver on the policy for a car, you cannot use that car while working with Shipt.
Related questions:
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What is the refund policy?
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Oh no! If an item is missing, damaged or incorrect in your order?
You can request a refund within 7 days of your order. It's our goal to deliver the right items on time, and make your life easier. If there is an issue with an item, please tell us in the Shipt app.
Our awesome support team will be in touch!
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When will I hear back once I apply?
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If you have successfully submitted an application or virtual interview, you’ll receive an email confirmation within 24 to 48 hours. Our recruiting team reviews submissions based on need and will contact you with more information as need arises.
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Can I order alcohol?
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We offer alcohol delivery in select cities from a variety of retailers! If you are in the coverage area for this service, beer, wine, and spirits may be available for delivery. A $7 delivery fee may be applied to alcohol orders from select retailers. Please note that you must be 21 or older with a valid ID to place or receive an alcohol order. For a complete explanation of our alcohol policy, please see our terms of service.
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How are your prices determined?
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It's super simple! The price you see in the Shipt app is the price you pay.
Delivery is free for members on orders over $35. Smaller orders are welcome, but a $7 delivery fee will be added to help cover the costs of shopping and delivery.
Shipt prices will vary slightly from in-store prices to help cover the costs of picking, packing and processing. Our members can expect to pay about $5 more using Shipt than they would on a $35 order purchased in the store themselves.
When ordering from select retailers, a small service fee will be added at checkout.
For example, a loaf of Wonderbread costs $2.29 in the store and $2.59 to have it delivered to your door using Shipt.
Our members are happy to pay the extra $.30 for the convenience and time saved!
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