What should I do if I'm in a car accident while I'm on the way to shop or deliver an order?

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• Where can I learn how to be a shopper?

  • Once you are approved, please check out our Shipt Shopper Hub, which has lots of helpful information about getting started! You will also receive an invitation to an optional online course where you can learn more about using the shopper app. If you have any questions that aren’t answered, you can contact our customer service team 24/7 via live chat on the app or via phone at (205) 502 2500.

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• What about taxes? How does that work?

  • Shipt does not withhold any taxes from our shoppers' weekly paychecks. 
    
    As independent contractors, shoppers with Shipt are responsible for filing their own taxes. Shipt will send a 1099 form to shoppers who earn above a certain amount at the end of the year.

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• Where can I find more shopper resources?

  • We appreciate your interest in shopping with Shipt! If you have been activated as a shopper, you can find more resources about being a shopper with Shipt in our Shopper Hub. 

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• How Does Shopping with Shipt Work?

  • Shoppers with Shipt have total control over when they’d like to work, as well as which parts of their area they’d like to shop. Shipt Shoppers set their own schedules according to their busy lives! They shop for and deliver groceries to Shipt's members within a requested time frame. Scheduling, accepting orders, and shopping orders are all done through the Shipt Shopper app.

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