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How does Shipt use AI?

Shipt’s AI features, like Ask Shipt, are here to help you explore ideas and take the guesswork out of shopping, but here are a few things worth knowing.

  • AI responses may not always be perfect. AI technology is still evolving, and responses may sometimes be incomplete, inaccurate, or outdated. Responses may not always reflect current Shipt policies or views. If something matters to your purchase or a decision you're making, take a moment to verify the details on your own. Suggestions from Ask Shipt are for reference only. Always review product details and confirm items meet your needs before placing an order.
  • Product information may vary. Product details can differ by store and location, including price, availability, ingredients, nutrition information, and promotions. Packaging and product pages during checkout are the most reliable sources for product information. Prices shown in recommendations may be estimates and may not include taxes, fees, or promotions.
  • Recommendations can change. Ask Shipt recommendations may shift based on things like: store inventory, delivery timing, order size, your location, and other real-time marketplace conditions. Because of this, suggested items may not always be available when you shop.
  • Safety information. Information about ingredients, nutrition, allergens, dietary suitability, and food safety is provided for reference only. Always review product packaging for the most accurate and complete details. If you have food allergies, dietary restrictions, or health concerns, consult a qualified professional. Ask Shipt responses should not be used as medical advice. Ask Shipt only uses the prompts from your current conversation to help you shop and your conversation is stored temporarily to support your shopping session. Please do not share personal, financial, sensitive or protected health information in your chats.

 

Last updated on September 15th, 2026

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