Our shoppers are hard workers. This position requires driven, reliable individuals who understand what it means to put the customer first. Hear it from the shoppers themselves: 

"An outstanding shopper is devoted to great customer service, is attentive to details, has pride in doing their job well, communicates well, cares about the members and is personable!" - Linda N.

"A very time-managed and reliable person who holds perfection and excellence as the only acceptable standard. A person who will go above and beyond to ensure that standard is met and maintained no matter the circumstance or situation they are faced with." - Jeff P.

"...compassionate, caring, meticulous, hard-working, observant, and willing to please. Shoppers should take pride in all they do!!" - Beth F.

We work very hard to provide every shopper with the best experience possible. In order to create and sustain that experience, our shoppers must work hard along with us. "Teamwork makes the dream work" and if you are willing to put in the effort, we'll do our best to help you succeed!

To see if Shipt is currently delivering in your area, go to shipt.com, and enter your zip code in the space provided. If we are in your area, you'll be able to see all the stores we deliver from near you!

If we are not yet in your area, you can enter your email to sign up for launch alerts.  We will send you an email when we begin delivering in your zip code!

Awesomeness, of course! Shoppers are the face of Shipt, so we want to make sure they exemplify what we stand for. Shoppers with Shipt are reliable, independent, endearing, and capable of handling difficult situations. They live and breathe the shopper mantra: Be accurate. Be awesome. Be on time. 

Think you'd be the perfect fit? Click here to sign up.

All you need is to download the Shipt Shopper App on your phone! Check out this complete guide to the onboarding process. 

• At least 18 years old
• Valid mailing address
• Valid U.S. driver’s license, Social Security Number and auto insurance
• A reliable, operable vehicle
• Knowledge of produce selection
• Ability to lift 50 pounds 
• Smartphone - iPhone (iOS 13  or newer) or Android (7.0 or newer)

You do not have to own the car you drive while shopping with Shipt. However, you do have to be insured on the policy that covers that car. If you are not an insured driver on the policy for a car, you cannot use that car while working with Shipt.

We keep a close eye on our markets as our needs are constantly evolving. If there are no openings available when you sign up, we will contact you as soon as an opening becomes available in your area.

The amount of time it will take to get started varies by location. It could be anywhere from a few days to a few weeks (or sometimes, a bit longer than that). Rest assured that our onboarding team is working very hard to get everyone started as soon as possible!

At this time, we onboard shoppers on an as-needed basis which means there may sometimes be a waiting period if all delivery needs in a location are currently being met. 

If there is a waiting period, we’ll contact you with more information on how to complete your sign-up!

We will communicate with you through email and you’ll receive instructions directly in your app once you start the sign up process.

Once you've successfully signed up or submitted a video questionnaire, you'll receive a confirmation email and text. Our onboarding team reviews submissions based on need and will contact you with more information as need arises.

We are sorry about that!  If you are unable to complete the sign-up process, you first need to double check that every required field has been filled out. 

If you are certain every field has been filled out, then one of two issues may be occurring. 

1) Phone Number - This field accepts only numeric values and will not accept any dashes, dots, or slashes. Please check to make sure you are entering your phone number in the following format: ##########

2) State - This field must be submitted as the state abbreviation. You can find this in the drop-down menu, or you may type it in yourself. Please check to make sure your state is abbreviated.

If you have checked all of these fields and are still unable to sign up, please reach out to us at onboarding@shipt.com so we can help troubleshoot!

To allow for equal opportunity for all potential shoppers, we unfortunately cannot change the area where you initially signed up. However, once you complete your sign-up and are authorized to shop on the Shipt platform, you can update your location in the app.

Don't fret! There is no need to sign up a second time if you’d like to shop in multiple areas. After you complete your sign-up and are authorized to shop, you’ll be able to update your location in the app. Please note if you have an active account or pending sign-up, additional sign-ups won’t be accepted.

Can’t access your account? Email onboarding@shipt.com for help!  

We obtain various consumer reports for independent contractors in compliance with state and federal employment laws. This comprehensive background check is performed through a national third-party vendor and includes searches of multiple federal databases. We currently use a third-party service called Checkr for our background checks.