You can cancel at any time by reviewing your subscription information through your Shipt account.
- Log into your account at shipt.com/login or via the Shipt mobile app.
- Navigate to your account page.
- Locate your membership plan then select View details.
- Next, select Cancel Membership.
- Choose your reason for cancellation then select Continue.
If you'd prefer to cancel by contacting our 24/7 customer support team, you can call us at (205) 502-2500, begin a chat by clicking Live Chat in the bottom right-hand corner of the page, or email us at email@example.com.
A confirmation email will be sent to the email address associated with your Shipt account as soon as your cancellation has been completed.