How can we help?

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Account management

  1. I’m new to Shipt. How do I activate my offer?
    Go to shipt.com/visa to create a Shipt account and activate your offer.

  1. I’m already a Shipt member, how do I activate my offer?
    You can activate your existing Shipt member benefits from the account section of our web and mobile apps, or any of the Visa promotional banners throughout the apps.

  1. How can I update my account details (i.e. email, password, address, etc.)?
    Click here to access your account settings and edit your details.

  2. Where can I find the end date for my complimentary and/or discounted membership?
    Click here to access your account settings. Under the Shipt and Visa logo, you’ll see a View Details button. Click that to see the timeline of your offer.

  3. How can I cancel the Shipt offer on my Visa consumer credit card?
    We’re sad to hear you want to end your membership!

    You can cancel your membership at any time by reviewing your subscription through your Shipt account.

    You can also contact us via email at support@shipt.com.

  1. How do I enroll in this offer on Target.com?
    If you signed up for Shipt at Target.com or Target, you will need to cancel your membership as we are unable to support the Visa promotion through Target. Please cancel your Target/Shipt account and sign up at shipt.com to take advantage of the Visa offer.

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