How does Shipt compensate shoppers under Proposition 22?

Related questions:

• How much is a Shipt membership?

  • You can get unlimited deliveries with a Monthly or a Yearly membership. You can shop as often as you want and delivery is free for all orders over $35.* Already have a membership through Target? You can link your Shipt and Target memberships by logging into Shipt with the same email and phone number associated with your Target account.  

    Not ready to commit? You can sign up for a 14-day free trial.**

    Either way, you’ll need an account to get started. Sign up here!

    *Note: Shipt membership fees and one-time delivery fees vary by market. Deliveries under $35 with a Shipt membership will incur a $7 fee. All orders with alcohol (where available) may incur a $7 alcohol fee.

    **Note: at the end of the trial period, your account will convert to the membership plan of your choice.

    
    

    
    

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• Why am I seeing recurring charges on my credit card statement?

  • The recurring charge on your credit card statement may be the charge for your monthly membership.*

    If you still have questions about the charges on your statement, please contact our support team via live chat on our webpage, email us at support@shipt.com, or call us at (205) 502-2500.

    *Note: Shipt membership fees vary by market.

    
    

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• Do you charge surge or busy pricing?

  • Nope! Pricing is the same every time you use the app. We are committed to getting you the groceries you want, when you want them, regardless of how busy we are!

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• How are your prices determined?

  • It's super simple! The price you see in the Shipt app is the price you pay.

    Shipt prices will vary slightly from store shelf prices to help cover the costs of picking, packing, and processing. For example, a loaf of Wonderbread costs $2.29 in the store and $2.59 to have it delivered to your door using Shipt. 

    Our members can expect to pay about $5 more using Shipt than they would on a $35 order purchased in the store themselves. 

    Shipt members will get unlimited delivery on all orders over $35!* If you do not have a Shipt membership, a delivery fee will be added at checkout to help cover the costs of shopping and delivery.

    *Note: Deliveries under $35 with a Shipt membership will incur a $7 fee and applicable service fees per order. One-time deliveries will incur both a service fee and a delivery fee, shown at checkout. All orders with alcohol (where available) may incur a $7 alcohol fee.

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