How can we help?

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What can I do if I’m having trouble placing my order?

We apologize for any trouble you're experiencing! 

If you're having trouble placing your order, we recommend that you double check that a phone number has been added to your account and is visible on the checkout screen, your credit card on file is not expired, and that a time and date has been selected for your order. 

Continuing to experience issues? For further assistance, contact our support team via live chat on our webpage, in the app, email support@shipt.com, or call 888-807-5537.

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