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- My order was never delivered, what should I do?
- Can I sign up a second time for a different area?
- What should I do if my items are wrong, damaged, or missing?
- What should I do if my order is being shopped early?
- I have several special requested items in my order not accounted for, can I still avoid the delivery fee?
- Why is my Shopper Signup screen grayed out? Did I do something wrong?
- Can I drive someone else's car while shopping with Shipt?
- Can I change my Annual or Monthly Shipt Membership to a Shipt Student Membership?
- Can I choose my shopper?
- How do I check my credit amount?
- How do I pay using my Shipt Credit?
- I signed up for an area that does not have current availability. Is there an opportunity for me to change and/or sign up for another area?
- Can I order alcohol?
- What should I do if I'm in a car accident while I'm on the way to shop or deliver an order?
- Why can’t I login? I downloaded the app and purchased a membership, but I still can’t get in. Help!
- I can't complete the sign-up process.
- Can I reschedule my order?
- Can I link my retailer rewards card to my Shipt account?
- Can I change my payment method after I place my order?
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