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What should I do if my order is being shopped early?

Your shopper will typically begin shopping your order within an hour of your delivery window to ensure that it reaches you on time.

If you indicated at checkout that you were ok with an early delivery, your shopper may begin shopping sooner. Orders approved for early delivery may be delivered any time between the store opening and the end of the delivery window.

If you still have questions you can contact our support team via live chat on our webpage, call us at (205) 502-2500, or email us at support@shipt.com.


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