Members can place a grocery order anytime at their convenience. Deliveries can be scheduled for a one-hour window as soon as one hour after your order. Our shoppers are available whenever the store is open. For some stores that means you can get delivery 24 hours a day!
Please do not schedule a delivery during a time window in which no one is home to receive the delivery. If no one is home at the time we deliver your groceries, we will call your mobile phone to ask for options on how to complete the delivery. Should this occur, any perishable items in your order could be damaged, so please make sure someone is available to receive the order.
You are welcome to tip your Shopper in cash or in the app.
After your shopper delivers your groceries, your app will prompt you to rate your shopper and leave a tip. You will be able to tip your shopper in the app up to 24 hours after you receive your delivery.