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- I already have a membership. Why is the app prompting me to buy another?
- I signed up for an area that does not have current availability. Is there an opportunity for me to change and/or sign up for another area?
- Is there a minimum number of orders I have to take per week? Per month?
- Can I add items to my order after I have placed it?
- Does it cost anything to start shopping with Shipt?
- Can I have an invoice for my order instead of paying in the app?
- How long do I have to enroll in this offer and how long is it valid for?
- When will I hear back once I sign up?
- How do I add a note to an order?
- How do I cancel my order?
- I am having problems with the app. How do I fix it?
- How long will it be before I can begin shopping?
- Why am I seeing recurring charges on my credit card statement?
- Can I have groceries delivered to family or friends?
- I have several special requested items in my order not accounted for, can I still avoid the delivery fee?
- What if I need to take time off, or a long break? Will I be able to do that and then come back to work?
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