Have no fear! If you recently signed up as a Launch Member in a new city, we will send you an email invitation to access your account when it’s ready!

If you are receiving an invalid credentials message when you attempt to log in, try resetting your password first on our Password Reset page.

If you are a current member and need assistance, you can contact our support team via live chat on our webpage, email us at support@shipt.com, or call us at (205) 502-2500.

We are always happy to help!

Was this article helpful?

Have ideas you want to share?

Give Feedback

Need immediate assistance?

Chat with us!

Can't find what you're looking for?

Contact Us

© 2016 Shipt, LLC. and its services are not necessarily affiliated or endorsed by the retailers on this site.

Shipt Live Chat